Frequently Asked Questions

We only sharpening hairdressing scissor and kitchen knives – that’s all. We sharpen all brands, models, styles and sizes of hairdressing scissors, including thinners and lefties. And the same goes for knives; we sharpen all makes and types of kitchen knives, except for knives with a serrated edge such as bread knives or steak knives. We don’t sharpen weapons, garden tools, embroidery, kitchen or dressmaking scissors, or any other bladed items.

Our minimum charge for knife sharpening is £49.95, and that gets you up to ten knives sharpened. Additional knives are charged at £4.99 per blade. We sharpen and service hairdressing scissors for £32.50 per pair.

We cover a large chunk of northwest England with our mobile sharpening service and occasionally travel further afield for larger knife or scissor sharpening jobs. Our regular coverage includes Macclesfield to the south, Glossop to the east, up to Skipton and Preston and then all the way over to Liverpool in the west. If you’re in these or any of the smaller surrounding towns, chances are we can come out to you.

If you’re unsure if we cover your area, get in touch and we can have a chat. We’re available on 01706 489481 or 07341 304221.

You can read our Returns, Refunds and Exchanges Policy here.

The easiest way to book your knife or scissor sharpening appointment is to give us a quick ring on 01706 489481 or 07341 304221. Unfortunately we’re unable to take bookings via email, text or DM as our slots tend to fill very quickly, but if you give us a call we can get you booked in immediately. If you have a query you’d like responded to by email, you can contact us here. 

We pop out to you at your home or place of work. Knives are taken out to our mobile workshop, sharpened (and repaired if necessary) and then returned to you straight away in top condition. You won’t be without your knives for long at all.

We’re happy to sharpen all brands and styles of kitchen knives, except knives with a serrated edge such as steak knives or bread knives. We don’t sharpen any other type of knife, so hunting knives or gardening knives aren’t something we can help you with.

Yes. We’re unable to repair broken handles but can tackle any other bladed issue such as chips, nicks or broken tips.

It depends on a few factors – most importantly, how much you use your knives and how sharp you really want your knives to be. We sharpen for some commercial kitchens monthly, while we see others a few times a year. When you reach a point where you feel like your knives aren’t cutting like they used to, you should think about getting them sharpened.

Sorry, we’re unable to meet customers at our offices for sharpening services – we offer a mobile sharpening service only. We don’t have a fixed workshop for dropping off items for sharpening and can’t accomodate this at our office. It’s quick and easy to sort an appointment and we can come to your home or place of work – whichever’s easiest for you.

Unless you’re a skilled sharpener, we don’t recommend buying any specialist kit to sharpen your knives at home. If these really worked, we’d be out of a job! Using a whetstone when you don’t know what you’re doing can cause serious damage to your blades. All we recommend you do is hone your knives with a ceramic rod or steel in between professional sharpenings. You can read about how we recommend you best care for your knives between sharpenings here.

We don’t sharpen swords or weapons of any kind, including display pieces or items for decorative use. We specialise in sharpening kitchen knives and professional hairdressing scissors only.

While we’re more than happy to sharpen three knives, our minimum charge covers up to ten blades. If you’ve only got three, we’d recommend asking a friend or neighbour if they’ve any knives that could use some attention too so you get the best value from our service.

Our scissor sharpening service is fully comprehensive, and is perfect for bringing your scissors back to their former glory. Scissors are stripped down and sharpened and honed by hand, then any worn or damaged parts are replaced. They’re rebalanced and aligned before being checked and tested and then handed back. We always make sure your scissors keep their convex edge. You can read more about our scissor sharpening process here.

Yes, we’re able to sharpen thinners and left-handed scissors, no problem.

We can certainly have a go, but it depends on how extensive the damage is. Occasionally we come across a pair that have been damaged beyond repair but most of the time we can get them sorted.

We’ve had extensive training both here in the UK and abroad, as well as numerous years of experience in the industry. We are one of the few UK sharpeners who’ll make sure the  blades of your scissors keep their convex edge, and we’re experts in hairdressing scissors. We’ve hundreds of happy customers, many of whom have been kind enough to leave us a review on Facebook or Google.

Absolutely! We always carry scissors with us, so you’ll have an exceptional pair of Hasaki Japanese hairdressing scissors to use when yours are being sharpened.

All sharpening is carried out in our mobile workshop, away from the salon or barbers. There’s no mess, no noise, no dust and no disruption.

Scissor rental from Mr Knife Guy is the simple way to make sure you’ve always got a pair of top-quality scissors to work with. All servicing, sharpening and repairs are included in the small monthly fee, and your scissors are swapped for a brand-new pair every 12 months. You can find out more about it here.

Yes – we’ll come out to you and show you exactly what we have in stock. We carry a huge range of styles and sizes, and we’re confident we have something to suit everyone. We stock lefties and thinners along with dog grooming scissors too.

Absolutely! One of our team will be on hand to help and offer advice if needed, and you’re welcome to try out as many models as you like until you find your perfect fit.

One of the main benefits of Scissor Rental from Mr Knife Guy is that when you need us, we’ll always get your scissors sorted as a matter of urgency. We’ve been doing this for years now, and we believe we’ve got it down to a fine art! Our priority is ensuring you’re able to work. If we can’t get out to you immediately for a repair, we’ll pop a pair of replacement scissors in the post – first class – and they’ll be with you the next day for you to use until we get out to you.

UK law restricts the sale of bladed items to people aged 18 or over. We use OneID to confirm a customer’s age before allowing these items to be added to a basket.

OneID is a UK based age and identification verification service. We use it to confirm a customer is over 18 before they’re able to buy a blade from our website. You can read more about the services they offer on their website, here.

OneID uses your existing bank-validated identity or mobile phone number to simply and swiftly confirm you’re over 18. This information isn’t seen, sold or stored by us or by OneID. One ID use bank-grade security to keep your personal information secure.

No. OneID will ask for your mobile number. You’ll receive a one-time code by text to confirm you have access to that phone. Using mobile network data, OneID then checks that the mobile number is registered to someone aged 18 or over. No documents are uploaded and we don’t see or store your personal data.

In some cases, OneID will ask you to log in to your online banking. With your consent, the bank will confirm your date of birth from data it holds. OneID uses that data securely to confirm you’re over 18, without seeing or storing financial details.

We’re legally required to verify a csutomer is over 18 before selling bladed items online. We use OneID for this purpose. If age verification is not completed, unfortunately you’ll be unable to purchase knives or scissors through our website.

We offer free delivery on all orders, and bladed items such as knives and scissors are shipped using Royal Mail’s Age Verification Service.

To comply with UK law, we need to confirm that customers buying blades from us are over 18 at the point of sale, as well as on delivery.

Royal Mail’s Age Verification is a service used to send items that can only be delivered to a recipient who is aged 18 and over. When delivering items age restricted items such as knives and scissors, Royal Mail will check that the person receiving the item/s is over 18. You can read more about this service on Royal Mail’s website, here.

Royal Mail aren’t able to leave Age Verification deliveries in a safe space. If you’re out when they call, you can arrange to have the pacel redelivered, or you can collect it from a customer service point. You will need to show you’re over 18 to collect the parcel.